Repairs
If a MyNestBox item arrives damaged or needs attention after normal use, contact us with your order number and photos of the issue. We'll assess whether it can be repaired, replaced, or refunded.

Custom Designs
Looking for a specific size, fabric, or finish that isn't in our current collection? Send us your idea through the Contact Us page and we'll let you know what's possible, along with pricing and lead time.

Turnaround
Most repair and custom requests are reviewed within 2–3 business days.